Volunteer Manager

What does a Volunteer Manager do?

Volunteer managers are responsible for the hiring, training, and supervising of volunteer staff in an organisation. 

Read more about the community services industry

What skills do you need to be a volunteer manager?

Volunteer managers are in charge of a non-profit organisation’s recruitment, training, and program planning.

• Excellent leadership skills for training and guiding staff, ensuring service mission objectives are being met
• Excellent communication and interpersonal skills for teaching new recruits and working well with staff and clients
• An intrinsic passion for giving back to the community and helping others
• Able to perform supervisory activities such as overseeing all volunteer scheduling, activities, and screening
• Ability to exert good judgement, able to recruit new people and match them to projects suited to their skills
• Good marketing skills for increasing their mission awareness

How to become a Volunteer Manager 

If you want to become a Volunteer Manager, you'll typically need a tertiary-level qualification in human resources, business administration, management or in a related field. 

We recommend studying a CHC52015 - Diploma of Community Services as this qualification can help you get insight to the community services field and can complement your skills as a Volunteer Manager.