Office Assistant

What does an Office Assistant do?

Office assistants are responsible for a range of clerical tasks including office communications, paperwork and welcoming visitors as directed by an office manager.

They perform a variety of routine administration tasks vital to the smooth running of an office. Technical office assistants may be required to develop specialist skills.

• Assist with office activities as directed by the office manager
• Answer and make phone calls and take accurate messages
• Work with electronic communications, including email
• Sort, distribute and post incoming and outgoing post
• Manage accurate and secure data records in compliance with relevant legislation
• Communicate with customers and internal staff

How to become an Office Assistant 

Office Assistants generally don't need formal qualifications but studying a business administration course can help you gain the skills you need to carry administration tasks with confidence.

If you want to have a competitive advantage when looking for jobs, studying a course like the BSB30120 - Certificate III in Business (Administration) can be the perfect launchpad when it comes to starting your career as an Office Assistant. 

Upskilled also offers BSB50120 - Diploma of Business (Operations) if you want to gain the skills and knowledge needed to pursue more senior roles in office administration.