Centre Manager

What does a Centre Manager do? 

Centre managers are responsible for planning, organising, and coordinating the daily professional operations of their business. Read more about the community services industry.

What skills do you need to be a Centre Manager? 

Centre managers have excellent leadership, delegation, and communication skills, with a drive to meet business goals and a strong understanding of customer service.

• Good with monitoring/evaluating the services their business provides, ensuring they are up to standard
• Innovative mindset; able to come up with creative solutions and implement new ideas
• Are “people-persons”, have excellent interpersonal skills and a good understanding of customer service
• Able to train and supervise staff
• Have clerical skills as well as people skills; for managing files, records, and other word processing-related tasks
• Good with delegating and coordinating tasks among workers

How to become a Centre Manager 

If you're interested in becoming a Centre Manager, you'll typically need a bachelor's degree qualification related to the community services field.

We recommend studying a CHC52015 - Diploma of Community Services as a starter qualification as it can help you develop valuable transferable skills such as the ability to work autonomously, conflict resolution and complex problem-solving. 

You'll also learn how to undertake project work, manage budgets and financial plans, as well as implement community development strategies.