How the New Aged Care Awards Recognise Skills and Boost Wages
The Fair Work Commission has announced significant updates to the Aged Care Award 2010, effective from 1 January 2025. These changes introduce a new 6-level classification structure for direct care workers, reflecting the qualifications, experience, and responsibilities of employees in the aged care sector. For aspiring and current aged care workers, these updates provide greater clarity, career progression opportunities, and financial rewards for investing in formal training.
The Growing Importance of the Aged Care Industry
Australia’s ageing population is rapidly increasing, with projections indicating that by 2050, one in four Australians will be aged 65 or older. This demographic shift has amplified the demand for skilled aged care workers who can provide high-quality support to older Australians. The aged care sector is critical to ensuring the dignity, health, and well-being of one of the country’s most vulnerable populations.
However, aged care has historically faced challenges such as understaffing, low pay, and limited recognition for the skill and emotional labour required. The new 2025 classification structure aims to address these issues by ensuring fair remuneration and clear career pathways for workers, ultimately improving the quality of care provided.
The New 6-Level Classification Structure
The updated classification system sets a standard for recognising the skills and responsibilities of aged care workers. Here’s a breakdown of the levels:
Level 1 – Introductory
Employees with less than 3 months of experience.
Qualification: None required.Level 2 – Direct Carer
Workers with no formal qualifications but more than 3 months of experience.
Qualification: None required.Level 3 – Qualified
Workers who hold a Certificate III in Individual Support (Ageing) or equivalent.
Qualification: Certificate III required.
Benefit: Entry into higher-paid roles and recognition of skills.Level 4 – Senior
Employees with four years of experience at Level 3.
Qualification: Certificate III or equivalent with substantial work experience.Level 5 – Specialist
Workers who hold a Certificate IV in Ageing Support or equivalent.
Qualification: Certificate IV mandatory.
Responsibility: Specialist care provision.Level 6 – Team Leader
Employees with supervisory or training responsibilities.
Qualification: Certificate IV in Ageing Support or equivalent mandatory.
Responsibility: Overseeing and supporting other direct care employees.
Why These Changes Matter
The aged care industry plays a pivotal role in ensuring the physical and emotional well-being of older Australians. Workers in this field are not just carers; they are advocates, companions, and critical support systems for their clients. Despite this, the sector has faced challenges in retaining skilled staff due to low wages and limited opportunities for advancement.
The new classification structure is a major step forward in addressing these issues by:
Recognising Qualifications: By tying pay to qualifications like the Certificate III in Individual Support (Ageing), workers are incentivised to pursue formal education, which in turn improves the quality of care delivered.
Encouraging Career Growth: Clear pathways to higher levels, such as Senior, Specialist, and Team Leader roles, empower workers to grow professionally and financially.
Boosting Retention: Fairer pay and defined career progression reduce turnover, ensuring the sector retains skilled and experienced workers.
Elevating Standards: The emphasis on training and experience enhances the overall quality of care provided to clients, building trust and satisfaction.
The Value of a Certificate III in Individual Support (Ageing)
The updates highlight the importance of qualifications in advancing your career in aged care. Completing a Certificate III in Individual Support (Ageing) places you at Level 3, guaranteeing higher pay compared to unqualified workers. With this credential, you also become eligible for senior roles, opening the door to long-term career progression.
Benefits of the Certificate III:
Competitive pay at Level 3 or higher.
Eligibility for specialist roles requiring advanced training.
Formal recognition of your skills, boosting employability.
Pathways to further qualifications, such as the Certificate IV in Ageing Support.
Why Now Is the Best Time to Join the Aged Care Industry
With Australia’s ageing population and the introduction of these new awards, there has never been a better time to start a career in aged care. The sector offers:
Job Security: High demand ensures steady employment opportunities.
Meaningful Work: Aged care professionals make a real difference in people’s lives.
Career Progression: The new structure supports ongoing development and advancement.
Competitive Pay: Recognised qualifications ensure you are compensated fairly for your expertise.
Upskilled Can Help You Take the First Step
At Upskilled, we offer the CHC33021 Certificate III in Individual Support (Ageing), designed to equip you with the skills and knowledge needed to succeed in aged care. Our nationally recognised qualifications, flexible online learning options, and personalised student support ensure you’re well-prepared to make a positive impact in this rewarding field.
Learn More About the Changes
For more information about the 2025 Aged Care Award updates, visit the Fair Work Commission’s official page.
Take the First Step Today
Invest in your future with Upskilled and take the first step towards a fulfilling and well-paid career in aged care. Enrol in the Certificate III in Individual Support (Ageing) today and secure your place in this vital industry.