Certified Data Centre Facilities Operations Specialist (CDFOS®)
Course Overview
Embark on a Transformational Journey with our CDFOS® Course! This course is designed to equip participants with a comprehensive understanding of the day-to-day operations of a mission-critical data center. The course, aligned with the Data Centre Operations Standard (DCOS®), empowers participants with the competencies necessary for daily operations, process implementation, and compliance. Enrol now to become a leader in mission-critical data centre management.
Embark on a transformative journey with CDFOS® (Certified Data Centre Facilities Operations Specialist), a meticulously curated course designed for mastering the intricacies of mission-critical data center operations. This comprehensive training spans three days, providing participants with an in-depth understanding of daily operations, process implementation, and compliance essentials.
At Upskilled Tech Academy, this course is a cornerstone within the EPI Data Centre Training Framework. It empowers you to lead efficient and standards-compliant data center operations. Enrol now to enhance your skills in executing daily operations, implementing critical processes, and ensuring regulatory compliance.
Who is this training for?
IT, Facilities, or Data Centre Operations professionals seeking to optimise data center availability and manageability will find immense value. Roles such as data centre managers, facility managers, engineers, network/system engineers, and consultants benefit from our tailored expertise.
What will you gain?
Upon completion, participants will harness the capability to:
- Implement and support requirements for Service Level Management
- Practice safety aspects
- Maintain the security of the physical data centre facility
- Coordinate and supervise data centre facilities and equipment maintenance
- Provide service management for data centre services
- Operate the data centre making use of floor-, capacity and equipment life cycle management
- Monitor and report on data centre availability, capacity and capability
- Manage and implement basic data centre projects
- Manage and support the document life cycle
- Improve the overall efficiency of the data centre contributing to cost saving operations
Modules
- Service Level Management
- Needs analysis
- Capability assessment
- Service portfolio and catalogue
- Service Level Agreements
- Reporting ‐ Complaint procedure
- Customer satisfaction
- Service Improvement Process (SIP)
- Most common type of accidents and why they often happen
- The roles and responsibilities of appointed safety staff
- The importance of the OH&S or WHS manual
- Calibration of measurement and test equipment
- Proper lock-out/tag-out procedures
- Emergency response plan requirement for various potential emergencies
- The importance of Permit To Work
- Standard Operating Procedures (SOP) for security
- Security risk assessment
- Security zones
- Physical inspections / security patrols
- Delivery of goods / holding area
- Entry control of individuals
- Badges and key management
- Security monitoring
- Security incident reporting
- The importance of maintenance
- Maintenance definitions
- Maintenance operations procedures (MOP)
- Service reports
- Spare management
- Tools
- Housekeeping
- Shift handover
- Walk around duties
- Service management
- Release management
- Configuration management
- Floor management
- Equipment life cycle management
- Monitoring requirements
- Facilities monitoring matrix
- Sensor / alarm point testing and calibration
- Notification matrix
- Escalation requirements
- Reporting
- Project management
- Project organization
- Project manager
- Initiation
- Planning
- Execution
- Monitor and control
- Closing
- Evaluation / lessons learnt
- The importance of sustainability
- Environmental standards
- Power efficiency indicators
- Energy saving best practises
- Water management
- Sustainable energy usage
- The importance of document management
- The six sub-processes of document management
- Asset management
- Requirements or asset recording
Entry requirements
While prior experience in data center operations is beneficial, it is not mandatory for participants. However, we strongly recommend attending the DCFC®/CDCP® course before enrolling in the CDFOS® course to maximise your learning experience.
Payment Options
What you need to know
CDFOS® (Certified Data Centre Facilities Operations Specialist) certification is a gateway to thriving in the dynamic landscape of data center operations. This certification equips professionals with crucial insights, laying the foundation for specialisation in key areas such as mission-critical data center design, efficient operations management, and adherence to industry standards and compliance. Successful completion of the CDFOS® course opens doors to opportunities in optimising data center performance and ensuring seamless operations.
Delivery Structure and Methods
The CDFOS® course is facilitated by an EPI Certified Instructor, employing a dynamic approach that combines lectures and interactive Q&A sessions. This engaging training model promotes discussions on individual challenges, allowing participants to tailor the course content to their specific needs. The instructor's extensive expertise empowers participants to validate and enhance their data center environments, adding substantial business value.
Upskilled Tech Academy offers the CDFOS® course in various delivery formats:
- ILT – Instructor Led Training (Scheduled sessions)
- VILT – Virtual ILT (Scheduled sessions)
- TOD – Training On Demand (More)
This flexible structure provides participants with diverse options to engage with the course, accommodating their preferences and schedules.
Certified Data Centre Facilities Operations Specialist (CDFOS®)
Certification exam voucher is included in this course. The exam is a 90-minute closed-book session, featuring 60 multiple-choice questions. To pass, candidates need a minimum of 42 correct answers, validating their proficiency in data center facilities operations.
