Community Support Worker

What does a Community Support Worker do?

Community support workers provide social, physical, and emotional support to clients such as the disabled or elderly. 

Read more about the community services industry.

What are the key skills of a Community Support Worker?

Community support workers are empathetic, personable, and patient individuals who are able to build trusting, positive relationships with those they care for.

• Strong interpersonal skills for establishing relationships and dealing with client needs on a daily basis
• Strong organisational and observation skills for monitoring the progress of their client programs
• Are proactive and able to develop initiatives that address concerns within their community
• A patience for helping others and working through their physical, social, or emotional issues
• Excellent time management skills for coordinating one’s daily activities
• A background in physical therapy, social work, or education may be required

How to become a Community Support Worker 

There are a variety of education levels you can pursue to become a Community Support Worker. Courses range from certificate to masters level.

We recommend studying a CHC52015 - Diploma of Community Services as this qualification can help you develop specialised skills to prepare you to work as a Community Support Worker.