Communication Foundations
Course Overview
Enhance your workplace communication skills with our one-day virtual instructor-led Communication Foundations course. This comprehensive workshop covers essential communication concepts, styles, and techniques to improve your interactions with colleagues, clients, and stakeholders. Learn to listen actively, give and receive feedback, and communicate effectively across different cultures.
Enrol in our Communication Foundations course to develop essential communication skills crucial for success in the workplace. This one-day virtual workshop is ideal for professionals at all levels looking to enhance their ability to communicate clearly and effectively. Gain practical insights into the communication process, active listening, and handling difficult conversations.
Who is this course for?
- Professionals at all levels seeking to improve their communication skills
- Team leaders and managers
- Customer service representatives
- Individuals working in multicultural environments
- Anyone looking to enhance their interpersonal communication abilities
What You'll Learn and Course Outcomes:
By the end of the Communication Foundations course, participants will be equipped to:
- Understand the importance of communication in the workplace
- Comprehend the communication process and its components
- Identify and adapt to different communication styles
- Practice active listening and its benefits
- Give and receive feedback effectively
- Communicate with difficult people and handle challenging conversations
- Improve cultural awareness in communication
- Build and maintain rapport with colleagues and clients
What you need to know
The Communication Foundations training program is designed to equip professionals with essential communication skills for the workplace. Through this immersive one-day virtual workshop, participants will learn about the importance of communication, the communication process, and different communication styles. The course covers active listening, giving and receiving feedback, communicating with difficult people, and building rapport. By the end of the training, participants will have developed a strong foundation in communication and the ability to interact effectively in various professional settings.
Course Options
- Virtual Classroom: Participate in live, instructor-led sessions from the comfort of your home or office.
Course Duration
- 1 Day: Intensive training to equip you with advanced communication skills.
Modules
This course will provide in-depth coverage of the following topics:
Subject 1: The importance of communication: What is communication? Why is communication important in the workplace? What are the different types of communication?
Subject 2: The communication process: The sender, the message, the receiver, feedback, and noise.
Subject 3: Communication styles: Passive, aggressive, passive-aggressive, and assertive.
Subject 4: Active listening: What is active listening? Why is active listening important? How to be an active listener.
Subject 5: Giving and receiving feedback: How to give effective feedback and how to receive feedback effectively.
Subject 6: Communicating with difficult people: How to identify difficult people and communicate with them effectively.
Subject 7: Communicating in different cultures: The importance of cultural awareness in communication and tips for communicating effectively in different cultures.
Subject 8: Building rapport: What is rapport? Why is rapport important? How to build rapport.
Entry requirements
There are no strict prerequisites for enrolling in the Communication Foundations course. However, to maximise the benefits of the training, it is ideal for participants to:
- Have basic proficiency in English
- Be currently employed or aspiring to roles that require advanced communication skills
- Have access to a computer or device with internet connectivity for virtual classroom participation
Pricing Options
Pricing includes comprehensive course training. Terms and Conditions apply. Talk to an Upskilled Consultant to know more.
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