Upskilled assists every participant to successfully complete our
high quality training programs.
In the event that you experience difficulties with your studies,
we encourage you to consult with your trainer or any member of the
Upskilled staff. We ensure that the full resources of our RTO are
made available to help you achieve the required level of competency
in all qualifications.
Should personal circumstances interfere with your progress,
Upskilled's National Education and Compliance Manager is available
for consultation. If your needs exceed Upskilled's support
capacity, we will refer you to an appropriate external agency.
Flexible Delivery and Assessment Procedures
Upskilled recognises that not all participants learn in the same
manner, and that with a degree of reasonable adjustment
participants who may not learn best via traditional learning and
assessment methods will still achieve good results.
Upskilled is committed to making any reasonable adjustment to
meet the needs of a variety of participants. The ability to
complete written assessment need not be interpreted as a barrier to
competency, provided that the participant can verbally demonstrate
competency.
These adjustments may include having someone read assessment
materials to a participant, or having someone record a
participant's spoken responses to assessment questions. Upskilled
assists participants to achieve required competency standards
wherever possible.
Again, where we cannot assist, we endeavour to refer the process
to an appropriate outside agency that can.