Diploma of Systems Analysis and Design

Course Structure

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses	Vendor Neutral Courses	Upskilled Courses/Workshops
Microsoft Academy Visual Studio Microsoft Academy SQL Server	Project Management Java OH&S	Privacy, Ethics and Copyright Business Need Testing Disaster Recovery Technical Documentation Sustainability Service Desk Analyst 1 & 2

Prerequisites

There are no formal entry requirements for this qualification, however the preferred pathway for candidates include:

• Successful completion of ICA40711 Certificate IV in Systems Analysis and Design, or other relevant qualifications or units equivalent to the core of ICA40711 OR
• Demonstrated vocational experience in a range of work environments in senior information technology and/or systems roles, including analyst or design roles

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

 

Assessment

Assessment is summative and formative with set assignments, project work, and questionnaires.

 

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICA11 Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance.

 

Core Units

Unit Codes	Core Units	Cluster
ICADBS502A	Design a database	Core Infrastructure
ICAICT401A	Determine and confirm client business requirements	Continuous Improvement
ICAICT403A	Apply software development methodologies	Continuity & Security
ICAICT502A	Develop detailed component specifications from project specifications	Continuous Improvement
ICAICT509A	Gather data to identify business requirements	Continuous Improvement
ICAICT511A	Match IT needs with the strategic direction of the enterprise	Continuous Improvement
ICTSUS6233A	Integrate sustainability in ICT planning and design projects	Continuous Improvement
ICTTEN5204A	Produce technical solutions from business specifications	Continuous Improvement
ICAICT418A	Contribute to copyright, ethics and privacy in an IT environment	Continuous Improvement

  

Elective Units

Unit Codes	Elective Units	Cluster
ICASAD501A	Model data objects	Continuity & Security
ICASAD502A	Model data processes	Continuity & Security
ICAPRG515A	Review developed software	Continuity & Security
ICANWK514A	Model preferred system solutions	Continuity & Security
ICAPRG518A	Monitor the system pilot	Continuous Improvement
ICASAS422A	Scope implementation requirements	Continuous Improvement
ICAPMG501A	Manage IT projects	Continuous Improvement
ICASAD605A	Elicit IT requirements	Continuous Improvement
ICAICT510A	Determine appropriate IT strategies and solutions	Continuous Improvement
BSBOHS509A	Ensure a Safe Workplace	Continuous Improvement
ICASAS502A	Establish and maintain client user liaison	Service Delivery & Governance
ICASAS601A	Implement change-management processes	Service Delivery & Governance

Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has both server and workstation platforms at its heart to ensure a holistic knowledge base for Systems Administrators. The depth of knowledge transfer is based on Microsoft SQL Server 2008 and Windows 7. This cluster delivers outcomes that are broad in systems implementation and are relevant to many platforms like Microsoft, Oracle, Interbase, DB2 and MySQL.

Broad concepts covered

Scripting Writing queries Transaction logs Join data from multiple tables Install and configure server software Basic backup and restore principles Storage technologies Import and export of data

Database replication Create databases Database integrity using constraints and triggers Stored procedures Transactions and locks Functions View

Cluster 2 - Continuity & Security
Systems Administrators must have the skills and knowledge to ensure that business systems are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. This cluster delivers outcomes that are broad and transferable across many different systems such as MS SQL, MySQL, Oracle, Gupta SQL, Interbase, Send Mail, Pegasus mail, Lotus Notes GroupWise and many more running on various platforms.

Broad concepts covered

Testing Application review Secure remote access Monitor databases

Modify data in tables Database security Automation of admin tasks Disaster recovery

Cluster 3 - Continuous Improvement
Systems Administrators play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, systems design, and business needs analysis and are transferrable across multiple industries, systems and platforms.

Broad concepts covered Identification and definition of Stakeholders Feasibility analysis Project Scope Risk impact and mitigation Cost and time estimate Communications matrix Quality management Qualitative and quantitative analysis Change management

Closeout process Analysis of business need Relationship management Project Implementation Scope creep Delivery and signoff Project Debrief Systems Design Systems optimisation

Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance.= At the core of this cluster is ITIL, the "de facto standard", of service management. Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations. Many of the skills learned are applicable across many job roles and industry sectors.

This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that Support staff have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.

Broad concepts covered

Active Listening Call handling Service metrics Change Management Problem solving - deductive/inductive Incident and problem management

Information gathering Call ownership - perceived and real Quality Assurance Consistency of support Maintenance Ethics and Privacy

Other courses you might interested in:

• Diploma of Information Technology (ICA50111)
• Diploma of Information Technology Systems Administration (ICA50311)
• Diploma of Information Technology Networking (ICA50411)
• Diploma of Database Design and Development (ICA50511)
• Diploma of Website Development (ICA50611)
• Diploma of Software Development (ICA50711)

Career Outcome

Possible job titles include:

• Applications Architect
• Business Analyst
• Systems Analyst
• Systems Architect
• Information Technology Analyst

Further Study

Pathways from the qualification:

ICA11 Advanced Diploma, or Vocational Graduate Certificate qualifications, or other higher education sector qualifications.

For information about Pathways to University, click here.

Course Fees and Payment Options

The diploma has a course fee of $3,890, payable in one of two ways:

1. A single upfront payment of the course fee attracts a 10% discount, making the cost $3,500
2. An upfront enrolment fee of $495, and 7 x $485 paid per month for seven consecutive months. The total course fee is therefore $3,890

Government Funding and Incentives

At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $3,000 per $3,890 they outlay for every eligible* employee who enrols.

*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au

Centrelink Financial Support Services

This course is approved for Centrelink financial support services, including  Youth Allowance,  Austudy and  Abstudy. Click here for more info.

Date	Location	State	Delivery Method
12/06/2013	N/A	N/A		Enquire Now
10/07/2013	N/A	N/A		Enquire Now
14/08/2013	N/A	N/A		Enquire Now
11/09/2013	N/A	N/A		Enquire Now
09/10/2013	N/A	N/A		Enquire Now
13/11/2013	N/A	N/A		Enquire Now
11/12/2013	N/A	N/A		Enquire Now

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