Unit Outline
The online e-Learning course addresses the following units of competency from the National ICA11 Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma.
The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance.
Core Units
Unit Codes
|
Core Units
|
Cluster
|
|---|
| ICAPRG418A |
Apply intermediate programming skills in another language |
Continuity & Security |
| ICAPRG501A |
Apply advanced object-oriented language skills |
Continuity & Security |
| ICAPRG503A |
Debug and monitor applications |
Continuity & Security |
| ICAPRG504A |
Deploy an application to a production environment |
Continuity & Security |
| ICAPRG520A |
Validate an application design against specifications |
Continuity & Security |
| ICAPRG523A |
Apply advanced programming skills in another language |
Core Infrastructure |
| ICAPRG527A |
Apply intermediate object-oriented language skills |
Core Infrastructure |
| ICAPRG529A |
Apply testing techniques for software development |
Continuity & Security |
| ICAPRG502A |
Manage a project using software management tools |
Continuous Improvement |
| ICAICT418A |
Contribute to copyright, ethics and privacy in an IT environment |
Continuous Improvement |
Elective Units
Unit Codes
|
Elective Units
|
Cluster
|
|---|
| ICAPRG508A |
Create mashups |
Continuity & Security |
| ICAPRG515A |
Review developed software |
Continuity & Security |
| ICAPRG514A |
Prepare for software development using rapid application development |
Continuity & Security |
| ICAPRG603A |
Create cloud computing services |
Continuous Improvement |
| ICAPMG501A |
Manage IT projects |
Continuous Improvement |
| ICAICT509A |
Gather data to identify business requirements |
Continuous Improvement |
Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has software development at its heart to ensure a holistic knowledge base for developers for Microsoft Windows and non-vendor specific applications. The depth of knowledge transfer is based on the Microsoft .NET framework and is non-browser web application specific. This cluster delivers outcomes that are broad in application type and function, and is relevant to many use cases for client and web server offerings.
Broad concepts covered
- Object oriented design
- User interface
- Development environments
- Application configuration and installation
- Basic database functionality
|
- Testing
- Utilising existing code
- Class structure and inheritance
- Client, mobile and browser development
|
Cluster 2 - Continuity & Security
Application developers must have the skills and knowledge to ensure that applications are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. This cluster delivers outcomes that are broad and transferable across many different systems with relevance across a multitude of application functions and use cases including non-specific browser and server implementations.
Broad concepts covered
- Code maintenance
- Automation
- Naming conventions
|
- Testing
- Fault finding and de-bugging
- Utilising open source programming practice
|
Cluster 3 - Continuous Improvement
Application developers play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, systems design, and business needs analysis and are transferrable across multiple industries, systems and platforms.
Broad concepts covered
- Project lifecycle
- Identification and definition of Stakeholders
- Feasibility analysis
- Project Scope
- Communications matrix
- Quality management
- Application development methodologies
|
- Closeout process
- Analysis of business need
- Site content design and control
- Delivery and signoff
- Project Debrief
- Systems consolidation - Green IT concepts
- Systems optimisation
|
Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance. At the core of this cluster is ITIL, the "de facto standard", of service management. Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations. Many of the skills learned are applicable across many job roles and industry sectors.
This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that website developers and administrators have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.
Broad concepts covered
- Service metrics
- Change Management
- Problem solving - deductive/inductive
- Ethical conduct and service
- Information gathering
|
- Maintaining technical documentation
- Quality Assurance
- Consistency of support
- Maintenance
- SLA/OLA/UC management
|