The Certificate II in Information, Digital Media, and Technology imparts ICT competencies that support the performance of employees across a range of situational contexts. This course is an entry level qualification that provides foundational skills across Information and Communications Technology (ICT) functions that are encountered in virtually any industry.
This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher led, distance, and online materials.
||Vendor Neutral Course
There are no entry requirements for this qualification.
Recognition of Prior Learning (RPL)
Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.
Assessment is conducted through vendor exams, and summative utilising lecturer-developed assessment tools.
Upskilled IT qualifications include detailed learning materials, assessments, online trainer support, and certification upon successful completion.
The online e-Learning course addresses the following units of competency from the National Business Services Training Package. All units must be successfully completed to gain the Certificate II in Information, Digital Media, and Technology.
||Participate in OHS processes
||Participate in environmentally sustainable work practices
||Use computer operating systems and hardware
||Work and communicate effectively in an IT environment
||Operate application software packages
||Operate a digital media technology package
||Use social media tools for collaboration and engagement
||Design basic organisational documents using computing packages
||Apply problem-solving techniques to routine IT malfunctions
||Connect hardware peripherals
||Interact with ICT clients
||Record client support requirements
||Detect and protect from spam and destructive software
||Maintain IT equipment and consumables
This course is appropriate for individuals seeking second step certification in the discipline of Information Technology. The articulated outcomes of the certificate are to facilitate the effective use of computers in the workplace at an intermediate level, particularly where ICT functions are supplementary in nature. Possible job titles relevant to this qualification include: Office Assistant, Records Assistant, Junior Office support.
Pathways from this qualification include:
Certificate III in Information, Digital Media and Technology
Course Fees and Payment Options
The Certificate has a course fee of $2,500, payable in one of two ways:
- A single upfront payment of the course fees attract a 10% DISCOUNT, making the total fee $2,250
- An upfront enrolment fee of $500, and 5 x $400 paid per month for five consecutive months. The total course fee is therefore $2,500
Government Funding and Incentives
At both state and federal level, the Government's commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are often heavily subsidized*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $3,000 per $3,890 they outlay for every eligible* employee who enrols.
*Eligibility for traineeships & User Choice will be determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au
Skills for All Fees (South Australian Residents only)
This course is FEE FREE under Skills for All in South Australia. Eligibility criteria applies.
Centrelink Financial Support Services
This course is approved for Centrelink financial support services, including Youth Allowance, Austudy and Abstudy. Click here for more info.
Location & Date